Reference

Terms That Cover How Your poi888 Account Works

Before you open an account or make a deposit through DANA, OVO, or GoPay, read these terms — they set out what you agree to, what we commit to, and where access depends on your local law and eligible region.

Applies to all account holdersDANA, OVO, GoPay wallet use coveredAccess subject to local lawUpdates notified via accountContact support to raise disputes

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HOW WE HANDLE THIS

Account Security and Policy Accountability

These terms are backed by clear processes — not just policy text. Here is how we act on them when it matters to your account.

Data Handling

We collect only what is needed to operate your account and process DANA, OVO, or GoPay transactions. We do not sell your data to third parties under any circumstance.

Account Security

Your account is protected by login verification. If unusual access is detected on your wallet or session, we flag it and may temporarily restrict account activity for review.

Retention Policy

We keep your account and transaction records for as long as required by applicable regulations. You can request a summary of your account data by contacting support.

Requesting Changes

To update your registered details, correct account information, or request data deletion where permitted by law, contact support with your account ID and the specific change needed.

What These Terms Actually Govern

poi888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form the full agreement between you and poi888 when you use our platform, whether on mobile browser or any device. They cover account registration, wallet deposits and withdrawals via DANA, OVO, and GoPay, game access, and acceptable conduct. By creating an account, you confirm

1
you have read and accepted everything here. If any part of these terms conflicts with local law in your jurisdiction, local law takes precedence and access may be restricted in your region. We update these terms when our services change — when that happens, we notify
2
you through your registered account. Continuing to use the platform after an update means you accept the new version. You are responsible for keeping your account credentials secure. Sharing login details or allowing third-party access to your account wallet is a breach of these terms. If
3
you believe your account has been accessed without your permission, contact our support team immediately so we can freeze wallet activity and review your account history. All payment disputes involving DANA, OVO, or GoPay transactions must be raised within the timeframe stated in the relevant payment
4
section of these terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or you need to raise a concern about your account, wallet transaction, or access eligibility, our support team handles terms-related queries directly. Reach us through live chat on the platform, or send a message via email. When you contact us about a DANA, OVO, or GoPay transaction dispute, have your transaction reference ready — it speeds up the review.

Answers to Common Terms Questions

These are the questions we get most often about account terms, wallet rules, and access conditions. If your question is not here, live chat is the quickest path to an answer.

Yes. All wallet deposits and withdrawals via DANA, OVO, and GoPay are covered by these terms. Dispute windows and transaction responsibilities are set out in the payment section.

We notify you through your registered account when terms change. Continuing to use the platform after notification means you accept the updated version. You can contact support if you have questions.

Access depends on local law and your eligible region. If our platform determines access is not permitted in your location, some or all features may be unavailable. Check local rules before registering.

You are responsible for keeping your login credentials secure. If you suspect unauthorised access, contact support immediately so we can freeze your wallet activity and conduct a review.

Contact support via live chat or email within the dispute window stated in the payment terms. Have your DANA, OVO, or GoPay transaction reference ready to speed up the review process.

Yes, where permitted by applicable law. Contact support with your account ID and state your request clearly. We will respond within the timeframe set by relevant data regulations.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover How Your poi888 Account Works

Account Security and Policy Accountability

Data Handling

Account Security

Retention Policy

Requesting Changes

How to Reach Us About These Terms

Answers to Common Terms Questions

01 Do these terms apply to my DANA, OVO, and GoPay transactions specifically?

02 What happens if the terms are updated while I have an active account?

03 Can I use the platform if I am in a region where access is restricted?

04 Who is responsible if someone else accesses my account without permission?

05 How do I raise a dispute about a wallet transaction?

06 Can I request a copy of my account data or ask for it to be deleted?

Terms & Conditions

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