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How poi888 Handles Your Personal Data

Your account data belongs to you, and we want to be straightforward about how we collect it, why we use it, and how you can request changes at any time.

Data collected only for account and payment useDANA, OVO, GoPay wallet data handled securelyYou can request access or deletion at any timeCookies explained clearlyIndonesia-eligible accounts only
poi888 How poi888 Handles Your Personal Data
REACH OUR TEAM

How to Contact Us About This Policy

If you have a question about your data, want to correct something on your account, or need to submit a deletion request, our support team handles privacy matters directly. Reach us through any of the channels below and include your registered email or mobile number so we can locate your account quickly. We aim to respond to all data-related requests within a reasonable timeframe.

Live Chat Open the chat widget from any page on poi888. For privacy or data requests, select 'Account & Privacy' from the topic menu when prompted.
Email Support Send your data request or privacy question to our support email listed in the account help section. Include your account username or registered mobile number.
Account Help Centre Log into your poi888 account, go to Settings, and select 'Privacy & Data'. From there you can review stored details and submit a formal data access request.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use SSL encryption on every page and during every transaction so your data moves securely between your device and our servers. Cookie settings can be adjusted from your browser at any time — we use cookies to keep your session active and remember your preferred language and payment method, not for advertising profiling. Your DANA, OVO, or GoPay wallet token is stored in an encrypted format and never displayed in plain text once linked to your account.

SSL Encryption

Every page load and payment request on poi888 uses SSL encryption. Your DANA, OVO and GoPay payment data transfers are covered by this at every step.

Cookie Controls

We use session cookies and preference cookies only. You can block or delete them via your browser settings without losing your account access on poi888.

Data Retention

Active account data is kept while your account is open. After closure, we retain only what applicable regulations require. You can request a full data summary at any point.

Data Correction Requests

If your stored name, email or linked wallet details are incorrect, contact support with your account ID. We'll update or remove the relevant record after verifying your identity.

Your Questions About Our Privacy Policy

These are the questions we receive most often about data, cookies, and account privacy on poi888. If yours isn't listed here, reach out to support directly through live chat or email.

We collect your name, email, mobile number, and any e-wallet identifiers you add — such as your DANA, OVO or GoPay account reference — along with device and session data for security purposes.

We only share data where needed to process a payment, complete identity verification, or meet legal requirements in eligible regions. We do not sell personal data to any outside party.

Wallet tokens and transaction references are stored in encrypted form. Plain wallet numbers are never visible in your account dashboard once a payment method has been linked and confirmed.

Yes. Log in, go to Settings, then 'Privacy & Data', and submit a data access request. Alternatively, contact support by email or live chat with your account ID and we'll process it.

Submit a deletion request via the 'Privacy & Data' section in your account settings or by emailing support. We'll confirm what we can remove and what must be kept under applicable regulations.

We use session cookies to keep you logged in and preference cookies to remember your language and payment choice. You can disable them in your browser settings; your account remains accessible either way.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.